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Contact GoldenBet Support

Our support desk is open around the clock. Whether it is a deposit that has not landed, a verification document, a bonus question or a technical hiccup, write to us and a real person will pick it up.

Ways to reach us

  • Email: [email protected]
  • Live chat: available 24/7 from any page
  • Response time: usually under one hour, always the same day

Company details

  • Operator: Santeda International B.V.
  • Licence: Curaçao Gaming Control Board — Curaçao licence
  • Languages: English, Arabic, German and Portuguese

For verification or payment queries, please write from the email address registered on your account so we can match it straight away. Attachments are welcome at [email protected].

Please play responsibly. You must be 18 or older to hold a GoldenBet account.

Send us a message

Fill in the form below and we will get back to you by email. Everything you send lands in our support inbox.